1. Do you ship internationally?
Yes. We ship anywhere around the world. You just have to pay the international shipping fee.
Please be aware that certain countries (e.g. UK) attach Value Added Tax (VAT), mail handling charges, customs, and/or duty fees to packages. You, as the customer, are responsible for any custom and duty fees imposed by your country.
2. Are your products available in any pet stores or at the vet?
No, they are currently only available online. You can purchase them on our website or on Amazon.com. Soon they will also be available at Chewy.com.
3. Is it possible to order a small sample of your product?
Sorry, at this time we only offer the one size container. However, we do offer a 100% Customer Satisfaction Policy so if you try our product and you don't like it for whatever reason, we will refund you 100% money back on your order.
5. How long does it take for orders to ship to Canada?
Shipping to Canada varies by location. However, it usually takes 5-6 business days.
6. Do you have a supplement for diabetic dogs?
No, we do not have at this time. However, the Bladder & Kidney Support is a very good product for diabetic dogs because it has overall health properties for liver, kidney, and bladder - all of which are affected with diabetes.
7. Supplement suggestion for dogs with low appetite?
Turmeric Curcumin Bone Broth. Bone broth is an excellent source of protein and minerals and Turmeric has amazing health benefits. It is enhanced with organic coconut milk that helps pets absorb the nutrients better to get the most nourishment possible from this supplement.
Perfect to give for dogs with low appetite because you can just sprinkle this powder protein over their favorite food or create gravy.
8. Do you have a natural de-wormer or flea treatment?
No, we do not have a natural dewormer or flea treatment at this time.
9. Do you offer any guarantee on your supplements?
Yes, we have a 100% customer satisfaction policy that gives you a 100% money back guarantee if you are unhappy for any reason. More details on our shipping and returns page.
10. Do the supplements need to be refrigerated after opening? How many days after opening can it last?
No, they do not need to be refrigerated after opening. Simply screw the lid back on for freshness. They should last several months after opening if the chews are not exposed to moisture or very hot temperatures.
11. Are your products safe to use with antibiotics?
Yes, our supplements can be taken with antibiotics. Just remember that antibiotics may upset your dog's stomach or cause diarrhea, which means the supplement may be get out of our dog's system faster.
Soothing herbal supplement for environmental allergies
Is All-Clear good for food allergies too?
All-Clear is designed specifically for environmental allergies not food allergies. Food allergies need to be diagnosed by adding and removing foods from the diet to pinpoint the specific food that the dog is allergic to.
My dog weighs 11 pounds. How many chews should I give them?
Dogs that weigh 12 lbs or less should be given half a chew per day. If that does not seem to help within 1 - 2 weeks, then the dose can be increased to 1 chew per day.
Does All-Clear also prevent yeast and bacterial infection? The skin got dark spots from scratching.
Yes, it prevents it by helping the dog not scratch.
Dogs get dark spots because they are so itchy that they scratch until they get an infection. If their itchiness is due to environmental allergies, then this will help them not itch and will prevent the dark spots.
However, if the itchiness is from something else, the All-Clear will not help.
How long does it take for All-Clear to start working?
Usually it takes several weeks for most dogs, but some see a positive improvement within a week or two.
Can All-Clear help allergies due to bug bites?
Yes. All-Clear can help alleviate the symptoms of allergies due to bug bites.
Can All-Clear be used for allergies from vaccine?
No, because with vaccine you put a chemical inside your body.
Will the starch in All-Clear worsen or cause yeast infection?
The amount of starch carbs in the All-Clear is very minimal, as it is there to simply hold the chew together. Therefore, the All-Clear will not add to the yeast infection issue.
When is it best to give All-Clear? In the morning?
All-Clear can be given in the morning or in the evening. We have customers that do both and it works fine either way.
Do All-Clear chews have to be given daily or can I just give them when his allergies act up?
They can be given when his allergies act up. However, we recommend giving them daily for about 4- 6 weeks before his allergy season and then daily throughout.
Can you come up with dog allergy supplement without chicken (flavor)?
We are always looking for the most palatable formulation so dogs think the chews are treats.We have thought of just trying a bacon flavor but do not have a finished product to date.
Th chicken level is minimal and is only for flavoring. Most likely it is below the level that would cause an allergic response. However, that is really dependent on each individual dog and the dog's sensitivity.
Is All-Clear safe to use with immunotherapy shots?
Can All-Clear be used for puppies?
The product is fine for puppies that are less than 1 year old, but we recommend it for older dogs because they are mostly done growing by 1 year old.
Puppies usually have faster metabolites, they are growing, and may be much more active so it is more difficult to recommend a perfect dose as they may need a higher level. However,you can try the regular dose.
What if after giving the recommended dose my dog will still be scratching?
We have found that some dogs need a higher dose for a few days to give them an extra boost. You can try to give 1.5 - 2x the dose for 3 days to see if that helps with the itching.
Can All-Clear and Turmeric Curcumin Bone Broth be given with CBD oil?
Yes. They are both fine to use with CBD oil and other hip and joint products.
Is All-Clear safe if your dog is on flea and tick medicines?
Yes, it is.
Clinically proven dog calming treats
Is Complete Calm safe for cats?
The Complete Calm chews are safe for cats.
However, we're not sure that cats would eat the chews. Cats also may not get the full benefit from the herbal actives as they lack certain enzymes in their body to break down plants.
Cats would still get some benefit if they eat the chew, but we're not sure how fast it will work. Try the same dose per weight to start if you are going to try it.
How often can I give Complete Calm to my dog as we travel a longer trip?
The calming treats are designed to be for once a day dosing.
However, we have several customers that use them twice a day if they are traveling or have two major events in the same day that trigger their dog's anxiety.
These are a low-dose option, so giving twice during the day will be fine if you feel your dog needs it for a very hectic day. However, we do not recommend that for everyday usage.
How long before Complete Calm takes effect?
Depends on the dog and what’s causing the problem, Complete Calm may take effect from half an hour to an hour after taking the supplement.
Can Complete Calm help with seizures?
No. Seizures can be a complicated ailment with many underlying issues. It is best to check with the vet what is causing it.
Do the calming treats help dogs with aggressive issues?
Yes, the calming treats can help with aggressive issues by calming a dog down. However, if the pattern is learned or out of fear, the treats may not be strong enough to stop aggressive behavior. It is very dependent upon each individual dog.
For hip & joint proper function and restoration
Can the Omega 3 in this supplement help improve my dog's skin?
Yes. It can help give your dog glossy coat and healthy skin.
Naturally reduces inflammation and eases discomfort
Can Nature's Aches Away be used with NSAIDs?
Nature's Aches Away contains willow bark extract, which acts very similar to aspirin (without the side effects). Taking willow bark extract along with aspirin (or any NSAID) may increase the effects and side effects of aspirin.
Therefore, we recommend that you wean your dog off the NSAID or Rimadyl before starting the Nature's Aches Away.
Can Nature's Aches Away be given with Complete Calm?
Can Nature's Aches Away be given all the time or for just a period of time?
Nature's Aches Away can be given all the time (every day for a long time or every other day for maintenance once your dog is showing signs of improvement).
Can Nature's Aches Away be given with Glucosamine supplements?
Yes, we actually recommend it be used in conjunction with our Revita Chews for optimal joint health.
Promotes joint, heart & liver health
Is this safe for cats since it has rosemary extract?
There are many confusing comments about this topic online that are myths and not based on factual, scientific data.
Essential oils such as eucalyptus, fennel, hyssop, penny royal, rosemary, sage and tansy have been implicated in decreasing seizure thresholds and thereby increasing seizure potential at high dose levels.
Therefore, these essential oils should be avoided in epileptic pets.
Rosemary, as an herb, does not increase seizure potential in dogs or cats.
Rosemary extract is a natural preservative because the plant contains four powerful antioxidants, which have been shown to have many positive effects in pets.
Our pet supplement includes only the highest quality rosemary extract (which has a completely different molecular structure than essential oils). The natural preservative is at a very low level so pets only receives a minuscule level.
There is a very good article by Dr. Karen Becker that ensures the safety of rosemary extract.
Scroll down to the middle for information specifically related to Rosemary extract.
How much chicken is in Turmeric? How safe for those with chicken allergies?
The bone broth in the Turmeric Curcumin Bone Broth product is derived from chicken bones. Dogs that are allergic to chicken are normally allergic to the muscle, which would be the chicken meat.
Therefore, it may be fine even if a dog is allergic to chicken. However, it depends on the sensitivity of that specific dog.
Maintains proper Bladder & Kidney function naturally
Is this safe for pregnant dogs?
We recommend that you speak with your vet for pregnant dogs as your vet knows their history better.
Does Bladder & Kidney Support work for male dogs?
It can be used in all dogs but it is especially helpful for senior dogs and for female dogs after spaying.